Who should we contact for urgent requests?

Customer may contact through e-mail or telephone our:

  • Business Manager: Mr. K. B. Yeoh; or
  • Operations Manager: Mr. Zaffri.

 

What method of payment available at Nusatek?

  • Cash;
  • CIA (Cash In Advance) – Need to pay before testing;
  • COD (Cash On Delivery) – Pay upon collection of test report;
  • Credit cards (VISA/Mastercard only); or
  • Credit Terms.

Please contact Ms. Ruzi at Finance & Administration Division for more details.

 

How fast will Nusatek respond and take action on customer complaints?

Customer complaints shall be viewed immediately and if not resolved at point of complaint, it shall be resolved by the respective Division within 3 days.

 

Who is the Person-in-Charge for Quotation, Payment and Invoicing?

 

1. Quotation: Marketing & Sales Division

  • Mr. K.B. Yeoh;
  • Ms. Zaitun;
  • Ms. Farah.

 

2. Payment: Finance & Administration Division

  • Ms. Ruzi.

 

3. Invoicing: Finance & Administration Division

  • Ms. Diezatul Ain;
  • Ms. Izzati Husna; or

 

Please refer to Contact Us > Staff Directory for more details